You can initiate a deletion request here even if StaffPass Mobile is no longer installed. We also handle requests concerning data captured by StaffPass TimeClock. Deletion is not automatic: we verify identity, organization, and retention obligations before carrying it out.
What happens next
Support acknowledges the request, verifies the requester through an appropriate channel, and determines the account and associated data. If an organization manages the employment record, we coordinate the scope with it. Once validated, data eligible for deletion is deleted or disassociated, and the requester is informed of the outcome. Deactivating an account alone is not treated as completion of a deletion request.
Data and exceptions
A request may cover an access account, profile, attendance data, photos, requests, and associated documents, depending on role and features used. Some records may be retained for employment, tax, security, audit, fraud-prevention, or legal-hold reasons; support will explain what remains and why. The shared clock is registered as an organization device and does not create a separate personal account for each employee.
Privacy and help
Read the full policy at /en/privacy/. You can use the same mailbox to correct data or withdraw biometric consent. Do not share credentials or sensitive information until support provides a secure channel.